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FAQs: Postpaid data bundles

FAQs: Postpaid data bundles


1.       Q: What is a Digicel Postpaid Data Plan?

A: Digicel Postpaid Data plan is our service to access the Internet, downloads, and easy access to the information that’s important to you, right from your mobile phone. In order to access the service you must have a handset that is compatible with the service.


2.       Q: What are the 3 Digicel Postpaid Data Plans available?

A: Digicel offers 3 Data plan for our postpaid customers:

10 MB Data Plan for USD 6.00 monthly. (2 years contract)

30 MB Data Plan for USD 12.00 monthly. (2 years contract)

Unlimited Data Plan for USD 28.00 monthly.


3.       Q: How many megabytes (MB) of data do I need?

A: A megabyte (MB) is the measurement used for the amount of information that is sent and received from the Internet when you browse the Web and download content like ringtones, wallpaper, and games. Digicel offers data services with different amounts of data. The Unlimited Data service is available for customers that want to access the mobile Web frequently to browse their favorite Web sites and search for music and ringtones.


4.       Q: What are the Data plan requirements?

A: In order to activate the 10 or 30 MB Data plan you need to sign up for a 2 year contract.


5.    Q: what will happened when a customer exceed his amount of MB on the selected packages?

A: Customer will be charge USD 1.11 for each MB of GPRS used


6.       Q: Is the Internet on my phone the same as on my computer?

A: Most of the phones that Digicel sells can access the Internet websites if you have the data service. In some cases, the Web sites you visit are optimized to fit on the screen of your phone, making the experience seem different than on your home computer.
Most companies will optimize their sites to be viewed on a mobile phone, but not all Web sites will be optimized. In cases where the site has not been optimized to fit on a small screen, the page may display incorrectly and some images or links will not display.